After working with a couple of pre-designed, paid TMS portals, last year we launched Calypso, our own Translation Management System.
In it, we handle all the company’s processes, from project management to vendor evaluation, including CRM, customer satisfaction surveys and internal calendars.
Calypso also enables our linguists to login to their own Vendor Portal, where they can view and apply to existing jobs, receive and deliver files and invoice us for their services.
The Client Portal is our newest addition, in which customers may request jobs, perform wordcounts and get quotes instantly and without any email exchanging. In it, clients can upload and download files, view their spending in translation jobs, send queries and messages, manage reference materials, and more.
We have unified all our client glossaries and developed this simple but effective site in which our linguists can check terminology. In this way, all the translated material has a unified tone and language, and translations are consistent along time.